Last updated: 15 October 2026
Important: This is a draft policy framework, not a final commercial promise. Juhi must decide the actual rules and have them reviewed before the page is published.
Before confirming an order
Please confirm the product, size, design, price, collection or delivery timing, and any advance payment before agreeing to the order.
Requesting a change or cancellation
Contact Juhi as soon as possible if you need to change or cancel an order. Whether a change can be accommodated may depend on preparation status, customisation, and ingredient purchases.
Refunds and order issues
The final policy should clearly explain how advance payments are treated, the process for reporting an issue, the information needed to review it, and any applicable time limits. These terms must be completed by the business before launch.
Legal rights
Nothing in this policy is intended to remove any rights that cannot legally be excluded under applicable law.
Action required before launch: replace this draft with Juhi’s approved cancellation, refund, and complaint-resolution rules.
Contact
For questions, contact Baked by Juhi at 7355480632 or through @bakebyjuhi on Instagram.